Group labels are a special type of label that use a prefix followed by a colon (e.g., department:marketing, role:chief). They work differently from regular labels in several important ways.

Key Features

• A contact can only have one label from each group
• When you assign a new group label to a contact, it automatically replaces any existing label from that same group
• Examples include:
  • department:finance
  • role:supervisor
  • sector:construction
• You can color code your labels to make them easily identifiable.

Common Uses

• Organizing contacts by department
• Assigning roles or ranks
• Categorizing by sector or division

How They Work

When you assign a new group label to a contact, it automatically replaces any existing label from the same group. For example, if a contact has role:engineer and you assign role:supervisor, the previous role label is removed.

This feature is particularly useful for:

• Maintaining organizational hierarchy
• Ensuring contacts don’t have conflicting roles or departments
• Creating clear organizational structures