How to Build Better Business Relationships

“Business opportunities are like buses, there’s always another one coming. But great business relationships last a lifetime.” Richard Branson In my frequent encounters with new and intriguing individuals, I’ve learned the importance of building better business relationships. I collect business cards like they’re going out of fashion, a habit that inspired the creation of Contactzilla. […]

11 Business Management Lessons I Learned the Hard Way

Hey, no one said it was easy. Not everyone is born to be a leader or manage a company. You learn as you go along. You can read blogs and books, or learn directly from mentors and leaders, but sometimes you just have to learn it the hard way. Here are 11 business management lessons […]

Redefining Work-Life Balance in an Always-On World

It is 1 p.m. on a weekday, and I am laying on the couch reading a book. Earlier this morning I got to play with my four-month-old daughter. Before the end of the standard workday I’ll have a meaningful conversation with my wife. No, I’m not unemployed. In fact, I might be overemployed, with a […]

How to Make a Great First Impression

Whether you’re out networking, meeting a customer for the first time or interviewing potential new employees, making a great first impression is vital. Research suggests that fairly accurate first impressions are made within as little as 1/10th of a second of meeting someone. Not much time to make sure you come across well then! So, […]

10 Steps to Improved Internal Communication [Infographic]

Succeeding as a leader, and keeping team spirit prospering, demands a great internal communications process. If you are not able to achieve the goals all by yourself, you need your team and their hard work. You need to able to communicate your expectations and objectives clearly. Although there is nothing more basic than the communication […]

4 Workplace Happiness Myths, Debunked

We all want our employees to be happy at work. More and more companies are focusing on culture, perks and benefits to keep employees happy. But do you really need a company bar, sleep pods and a 3 day workweek, or is happiness more complex? Here are 4 myths around workplace happiness, debunked…

The Best Customer Service Advice You’ve Never Heard

Great customer service is no longer optional. With so many competitors vying for your customers’ attention, you need to do everything you can to make your customers happy. Amazing customer service is a great way to stand out from the crowd, and can be the difference between you being ‘just another company’ or a market leader. Zappos […]

7 Surprising Ways to Make Meetings More Productive

Meetings. A productivity seeker’s worst enemy, but a necessary evil. While it’s true that most companies would be able to save a lot of time if they scrapped meetings, for most of us, it’s just not possible. Here are 7 surprising ways you can make meetings more productive today…