A happy wife makes a happy husband and the same could be said about happy customer making a happy business. We’ve highlighted seven ways to help make customers happy and, by default, help keep business relationships strong and lasting.
How to Prep Your Team While You’re Away
One of the benefits of being a manager or team leader is that you often get to travel for your job. And nowadays, it’s not uncommon for you to work this type of position remotely. In either case, how do you keep your team efficient, empowered, and excited to get the work done when you’re […]
Why Collaboration Often Fails (and How to Deal With It)
Collaboration is a great way to solve certain problems, but we’ve all hit that wall when we’re told to “work together.” You know what I mean – that point where, no matter what you try, you are not able to get traction or hit your stride. When we get stuck in situations like these, it’s […]
7 Ways Customer Service Can Help Close More Deals
Have you ever been speaking with a customer and everything’s been going really well, but just when you think you’re about to close the deal, they back out? It’s a frustrating scenario, and unfortunately it happens all the time. By putting a proper CRM strategy in place, however, you can help cut down on the […]
Little-Known Secrets to Hiring a Successful Sales Rep
It doesn’t seem like it’d be hard to hire a sales representative. You put out some ads, tell your current employees to recruit their friends, and review the resumes that come your way. With all of this, it shouldn’t be a problem to find the ideal salesperson. It’s that easy, right? Actually, it’s not.
5 Ways to Use Your Connections to Outsource Tasks
As a business owner or a manager you’re probably wondering where all your time goes every day. There are so many urgent tasks that require your attention, and no matter how many time management tactics you use, you still can’t find time for yourself. Wasn’t being boss supposed to be about playing golf or schmoozing […]
10 Things Every Manager Should Know About Team Collaboration
The term collaboration is thrown around so frequently it is becoming a corporate catchphrase. That’s a shame. It’s a shame because even though the term has been bastardized as of late, it’s a promising concept and the benefits are real.
6 easy office etiquette tips
Part of creating a state of happiness in the office is having a certain amount of decorum and office etiquette. A few basic manners, common sense and some tacit rules are all that’s needed for easy atmosphere. 1. Get a group chat app We use Campfire, allowing us to ask each other questions without disturbing […]
The startup journalist pitch checklist
Recently I got a little excited and broke every rule in the “pitching a startup to a journalist” rule book. I made a bit of a fool of myself to be honest. Hopefully this post will prevent you from doing the same. Getting excited and enthusiasm is good We’d just done the big re-design of […]
