Too Many Features Will Kill You

When referring to sports, MVP stands for Most Valuable Player. In the startup world, MVP has come to stand for Minimum Viable Product. The words may be different, but the essence remains the same: for an idea, a business or a product to be viable, it must be valuable.

Meet the Kindle and T-Shirt Winners!

A special congratulations goes out to Ian from BetTech Gaming who takes home the all new Kindle Paperwhite, followed by five lucky ‘Zilla’s who took home a very rare ContactZilla T-Shirt. Keep a look out for the following recipients. ContactZilla T-Shirts are closer than they appear. Andrew – Hilton Wordwide Rebecca – Gensler Matthew – […]

customer relationships

4 Ways to Own Your Customer Relationships

When a salesman I regularly buy from left his last job, he took a copy of his client list. See what he did there? He owned the relationship he had with me and all of his customers so that when it came time for him to move on, he brought most of us with him. […]

Product Update – Notes and reverse name display

We’re constantly improving Contactzilla based on your feedback and our vision of the best contact management system for businesses. Here’s what’s been updated or added recently. Notes We’ve had a lot of people asking us for the ability to add notes to a contact… Notes have been on our radar for a while and while […]

How much does CRM cost a small business and what are the hidden costs?

How much does CRM cost a small business and what are the hidden costs? Looking at the price plans and features that will save us “time and money”, give us a “paradigm shift” in the way we work, allow us to do something that we didn’t know that we needed to, we often overlook how […]

Getting real and make friends, not contacts

When it comes to storing every little social detail about a contact (in a database, CRM or even a spreadsheet) the 37 Signals Getting Real Book always pops into my mind. In the chapter “Forget Feature Requests“, it discusses (preaches) how feature requests from customers, should be forgotten: “So what do you do with all […]